Reader Jeff isn't pleased with HughesNet and has cc'd us on his email so that we can listen in. It's more of a warning than a specific complaint that can be resolved:

I would just like to take this opportunity to reiterate, for the hundredth time, how much I loathe HughesNet. I have just been FAPed again. No one here is downloading any movies, music, books, or much of anything -- just using the Internet. I have a guest visiting, and I'm assuming their additional drain on the ridiculously small 375 MB cap we're afforded is what's knocked us over the limit...so now I'm stuck at sub-dialup speeds for the next 24 hours.
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